Job Description

Splunk Developer

The Operational Governance and Execution department is seeking a highly motivated and analytically driven individual with acute technical skills to help implement observability solutions for various IT systems. Specifically, the qualified individual shall have expertise in performing operational data analysis, identify trends and metrics of interest to the organization and translate them into intuitive business and/or technical dashboards. The individual will work under the guidance of OGE leadership and liaison with various IT Service Delivery infrastructure and application support teams.

This individual should be self-motivated, detail-oriented, and capable of working independently to develop observability solutions that enhance decision-making and system performance.

Job Duties/Responsibilities

• Develop, design, and optimize Splunk dashboards to visualize key business and technical metrics.
• Analyze large datasets to identify trends, patterns, and anomalies that can provide actionable insights.
• Collaborate with application support personnel and other technical teams to understand reporting needs and translate them into effective visualizations.
• Work with various cross-functional teams, including Cybersecurity on data ingestion and maintenance activities.
• Implement best practices for dashboard performance, scalability, and usability.
• Work with logs, metrics, and traces to improve system observability.
• Automate data collection and dashboard updates for real-time monitoring.
• Create configurations to alert personnel of operationally relevant observability events.
• Provide recommendations for improving observability practices across the organization.
• Document processes, configurations, and best practices related to Splunk and observability solutions.

Minimum Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.

• IT Specialist Sr: 4+ years of relevant experience in observability, data analysis, or related roles.
• IT Consultant: 6+ years of relevant experience in observability, data analysis, or related roles.

• Hands-on experience with Splunk and dashboard development.

Minimum Knowledge, Skills, and Abilities Required of the Position

• Strong expertise in Splunk dashboard development, including SPL (Search Processing Language).
• Proven ability to analyze data, identify patterns, and create meaningful visualizations.
• Experience working with both business and technical stakeholders to define metrics and KPIs.
• Solid understanding of observability concepts, including logging, metrics, and tracing.
• Ability to work independently, prioritize tasks, and deliver results in a fast-paced environment.
• Strong problem-solving and troubleshooting skills.
• Knowledge of scripting languages (Python, Shell, etc.) is a plus.
• Experience with cloud-based observability tools (e.g., Datadog, New Relic, Grafana) is a plus.

Any Certificates, Licenses, etc. Required of the Position

Technology certifications are a plus.

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