Job Description

Job Description

We are seeking a Practice Administrator to join the team! The Practice Administrator will serve as a key leader within the practice, managing clinical and administrative operations, supervising staff, partnering closely with physicians, and maintaining a high-touch service environment aligned with concierge medicine standards. The ideal candidate has prior experience in concierge or internal medicine, understands medical billing and revenue cycle processes, and thrives in a patient-centric, fast-paced environment.

Direct Hire

Pay up to $90k

Excellent benefits offered including medical, dental, 401k w/ match, PTO, pension plan

Practice Administrator Duties

• Oversee daily operations of the practice to ensure a premium patient experience
• Manage, mentor, and schedule front office and back-office clinical staff
• Partner with physicians and other providers to support optimal workflow and care delivery
• Develop and enforce office policies, procedures, and performance standards
• Manage practice communications, vendor relationships, and supply inventory
• Oversee medical billing, coding processes, and revenue cycle operations
• Monitor patient membership billing, renewals, and financial reporting
• Work closely with accounting to review expenses, budget, and monthly financials
• Ensure compliance with billing, documentation, and practice standards
• Maintain concierge-level service standards for all patient touchpoints
• Address patient inquiries, feedback, and concerns with professionalism and discretion
• Support new patient onboarding and membership processes
• Ensure HIPAA, OSHA, and regulatory compliance
• Manage credentialing, insurance documents, and provider licensing renewals
• Lead onboarding for new staff and support ongoing training programs

Qualifications

• 4+ years of medical practice management experience , preferably in concierge or internal medicine
• Strong knowledge of medical billing & revenue cycle processes
• Experience managing front-office and clinical staff
• Proven track record supporting multiple providers
• Excellent communication, leadership, and relationship-building skills
• Strong organizational and problem-solving abilities
• Technology-savvy; EMR experience required (concierge-focused systems a plus)

Preferred Experience

• Concierge medicine experience strongly preferred
• Knowledge of membership-based practice models
• Background in a small or private-practice healthcare setting

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